Creating Gift Cards with Customer Entered Values

eRATEX does not use built-in v10 gift card maintenance. This is because VisualRATEX (VR) integration requires a product to integrate gift cards with eRATEX.

Gift cards are created in VR, and configured in OF. Once created and configured in VR, an eRATEX gift card product is created, with an eRATEX SKU that is the VR web ID.

Optionally, this gift card can be configured to allow customers to enter their own values (price) for the gift card.

Procedure

1. Create a SKU in VisualRATEX with a price of $0.00 and a unique web ID. See VisualRATEX (VR) documentation for instructions.
2. Setup the gift card as gift card in Order Fulfillment (OF). See VR documentation for instructions.
3. In eRATEX Admin, go to Products > Manage Products.
4. In SKU, type the web ID for the gift card created in VR.
5. Click the gift card.
6. Click Manage Variants.
7. Click the only option.
8. In Customer Enters Price, select Yes.
9. In Customer Enters Price Prompt, enter a prompt to display when a customer purchases the gift card.

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Fees in eRATEX

In eRATEX, fees are treated as separate line items. If a customer purchases an item that has a fee, they will see the fee when the item is added to their shopping cart, as shown below:

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Fees are treated in eRATEX as system products. Fees cannot be searched for on the customer site, or as products in the admin site.

Fees are created in VR, and flow up to eRATEX as part of web update. See VR documentation for more information about fees.