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Getting Started

 

The Vortx Onboard program offers a simple upgrade path for legacy users of AspDotNetStorefront to get up to date on the latest versions of AspDotNetStorefront, preFIX, or Active-e, and enables new users of AspDotNetStorefront  to setup, design, and configure new stores. Vortx Onboard replaces the need to have a software developer evaluate and manually upgrade files & data - so you can keep your maintenance costs low, and take advantage of the latest in security and e-commerce features.

How does it work?

First, you'll go to the Vortx Onboard portal here: http://onboard.vortx.com. You'll need to be logged in with the same email address you used to place your order. Need help? Contact our support team for help getting started.

For new stores, enter the URL for your store, and follow the prompts to select & configure your store layout. Your store won't be 'live' right away, you'll have a temporary URL to preview the site with until you're ready to launch.

For legacy stores upgrading to a new version, we'll start by asking for your FTP information to connect to the live store. Don't panic! We won't interrupt your live store while the upgrade process is running - this isn't a 'live' update, we'll simply use this information to connect up to your store and bring over a copy of your data so you can preview the new version of AspDotNetStorefront with a fresh design, with your products and categories all ready to go.

Once we've established a connection to your store, you can follow the prompts to select & configure your store layout. 

What to expect...

For new stores, once you've configured your design & layout options, click the Set up your new store button. You'll get an email confirming that your store setup is underway. Usually, within just a few minutes, you'll get another email with a temporary URL to visit your new store. You can further edit your design & layout options, changing your skin configuration and updating your store up to 5 times before you go live. You'll also be able to log in to the admin console where you can create your store's categories & products, configure your payment & shipping settings, add your store policy pages, and more.

For legacy stores upgrading to a new version, when you've finished choosing & configuring your skin and you're ready to go, you'll click to start the upgrade process. The upgrade process can take 20 minutes up to a few hours - it all depends on the size of your database. A store with a catalog of 50 products will run much more quickly than a store with 50,000!

You'll get an email when the upgrade is complete, and you can log in to the Vortx Onboard site where you'll find a "staging" URL. This will allow you to preview your store on the new version, with your configured design choices. If your legacy store is customized, you'll notice your earlier customizations won't have carried over in this upgrade process - and after clicking around your new store, you might find that you won't need those customizations anymore! Vortx Onboard is designed to bring legacy users back on to the 'upgrade' path, removing any earlier custom code, which can add to the expense of upgrading the software to stay on the latest version. If, after you preview your store you find that you want to further customize your store on the new version, please contact us for more information.

After you preview your store, you might decide that you want to change some of your configurations - or pick a completely different skin! You can re-run the upgrade up to 5 times, each time, changing your configuration to experiment with different layouts.

Ready? Let's do this!




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