541 201 9965
Preview For Mobile Device
Lightbox Code & Preview
Release Notes - for store-owners
Release Notes - for store-builders
Changes to Settings
Release Notes - for developers
Links and SENames
Changes to the web.config
The trailing slash
Release Notes - 10.0.1
Release Notes - 10.0.2
Installing SQL Server
Adding a MoreStore
Modify Hosts File
Upgrading a Customized Store
Using Upgrade Packs
Setup & Configuration
Storing Credit Card Information
Gateway Recurring Billing
Wholesale Store Setup
Varying Settings by Store
Accepting Orders Without Collecting Payment Info
Maximum Cart Line Items
Removing CVV Requirement
PayPal Payments Advanced
PayPal Payments Pro
PayPal Payflow Link
PayPal Payflow Pro
E Processing Network
Quickbooks Merchant Services
Promote PayPal Credit
Credit Card Types
Pay with Amazon
PayPal Express Checkout
Request for Quote
Real Time Shipping Rates
Renaming Real Time Shipping Methods
UPS Negotiated Rates
In-Store Pickup for Real-time Shipping
Advanced Shipping Options
USPS Address Verification
Sign Up for AvaTax
Product Tax Classes
Tax by Zip Code
Shipping and Tax Estimator
GoDaddy (or other) using Gmail
Email Product to a Friend
Forgot Password Troubleshooting
Admin Login Troubleshooting
Full Text Search
International - Locale Settings
Site Setup Wizard
Gift Card Management
Configurable URL Generation
Global Config Parameters
Google Analytics E-commerce Tracking
Manage Admin Users
Allow Scripts in HTML Editor
XML Product Import
Import Prices from Excel/XML
Export Prices to Excel/XML
Products that vary by Size/Color
Product that Require Text Input
Weights & Dimensions (Mass Manager)
Image Resize Configuration
Image Naming Conventions
Create New Order
Import/Export Shipping Info
FedEx Shipping Manager
Bulk Prices & Inventory
Email Sources Report
Security and Tech
Security Best Practices - System
Security Best Practices - Administrative
Security Setup - Day One
Go Live Checklist
Clear Test Orders from the Database
Google Trusted Stores
Attributes - Product landing pages
Mvc Link Reference
Upgrading a skin from v9 to v10
Upgrading a skin from v8 to v10
Friendly Skin Names
Bundling and Minification
Cache Control Header
Client Resource Manager
MVC In Adnsf
Event Handler Configuration
Master Format Reference
WSI Development & Testing
Element Nodes & Actions
Data Types & Fields
Customer Cart Editor
Advanced Product Image Display
The different transaction states depend on the payment method and transaction mode of an order. These can be viewed on the
Orders > Manage Orders
page in the AspDotNetStorefront admin console. The different transaction states are described below:
This state means that the credit card of the customer has been verified, but payment has not been processed yet. The
button must be clicked in order for payment to be collected.
is auth, then this will be the default state after the order has been placed.
The order cannot be marked as fraud if it is still in the authorized state.
Ad Hoc Charge/Refund cannot be created while in this state.
It can only be voided or captured.
The payment has been processed in this state, wherein the payment has been transferred from the customer's account to the merchant's account.
is auth capture, then this is the state the order will default to after being placed.
The order can be
voided, refunded or force refunded
It can also be marked as fraud.
can also be made.
It can be marked as Ready To Ship, Shipped and/or Printed.
order is cancelled.
Once an order is voided, it can only be marked as Shipped and/or Printed.
This allows pending orders to be voided.
It also unwinds the transaction at the same time restores the inventory.
It can only be marked as Shipped and/or Printed.
The payment of the customer will be returned or repaid.
This can only be marked as Shipped and/or Printed.
This state is the result of clicking the
Mark As Fraud
button in a captured transaction.
Once an order is marked as fraud, the IP address of the customer will automatically be blocked. That is why there is an
Allow This IP
button, to enable the admin to grant the customer access to the store.
The fraud state can still be lifted by clicking the
Clear Fraud Flag
Mark As Fraud
button will not function on orders entered by admin users.
It can also be marked as Shipped and/or Printed.
These orders are still awaiting approval.
This is similar to the authorized transaction state except that the
here is not credit card, it is either by
request for quote
button must be clicked for payment to be processed otherwise it can be voided to cancel the order.
Other than that, it can only be marked as Ready to Ship, Shipped and/or Printed.
Print This Article
Email This Article
Was this page helpful?
Please tell us why?
Please tell us why?
Thanks for your feedback.