Home > Everyday Tasks > Manage Orders > Order Processing
Unless otherwise noted, all actions described in this article take place on the Orders > Manage Orders page in the AspDotNetStorefront admin console. These are the basic tasks necessary for handling orders once they have been placed on the site.
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If you are using FedEx Shipping Manager, ShipWire, or any other supported label software, the shipping for orders is handled in bulk, through other pages of the admin console. Otherwise, each order needs to have the shipping information added manually to the Delivery Details section of the Order page.
ADJUST ORDER WEIGHT - It may be necessary to adjust the weight of an order, this will not change details to an existing/sent shipment but will be reflected in data exported via the Import/Export utility in the Manage Carrier Tracking screen.
MARK AS SHIPPED - Once the carrier, tracking number, and shipping date are filled in, clicking the Mark As Shipped button sends the customer an email with their shipping information. The notification look/feel can be modified by editing the xml package 'notification.shipped.xml.config'.
SEND TRACKING NUMBER - If the tracking number is not available or hasn't been added when the Mark As Shipped button is clicked an admin can add it at a later time. To send a tracking number once an order has been marked as shipped click Send Tracking Number and the updated notification will be sent to the customer email address.
SEND TO FedExShipManager - Clicking this will send the order data to your Shipmanager Software provided by FedEx. - Separate installation and some configuration is required.
Note: Options in this section can change depending upon order status, your shipping settings and carriers available but general functionality shouldn't change.
NOTE: In order for the Mark as Fraud option to be available in the dropdown list, the order must:
- NOT be from a Super Admin user account
- NOT be Edited
- NOT already be marked as fraud
- NOT be a credit (such as ad-hoc refund)
- NOT be an Pay with Amazon order