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Home > Setup & Configuration > Email Setup > Gmail / G Suite Email Setup

Gmail / G Suite Email Setup

Gmail is a popular free email service that is easy to setup:

Set the following values on the Configuration > Setup E-mail page:

Mail Server DNS: smtp.gmail.com
Mail Server Username: yourgmailaddress@gmail.com
Mail Server Password: [Your Gmail Password]
Mail Server TCP Port: 587
Mail Server Requires SSL:Yes
Receipt Email sends from (Email Address): sales@yourdomain.com
Receipt Email sends from (Name): Your Company Name
New Order Notifications send to (EMail Address): sales@yourdomain.com
New Order Notifications send to (Name): Your Company Name
New Order Notifications send from (EMail Address): sales@yourdomain.com
New Order Notifications send from (Name): Your Company Name

 

With Gmail, you also need to make sure that the site is allowed to send email over the Google account, by following these steps:

1) Log in to your Google account

2) Go to "My Account"

3) Under the section "Sign-in & Security", select "Connected apps & sites"

4) Ensure that "Allow less secure apps" is ON

 

Troubleshooting "Password Incorrect":

For a full list of possible causes of this error (if the Username and Password have already been verified as correct), check out this Google help page.

 NOTE:

If after disabling 2-step Verification and enabling 'Allow less secure apps', you're still having Authentication errors, it may be that your website has already been blocked from accessing the Gmail account. You'll need to let Google know it's you;
- Google Account Settings (My Account) > Sign-in & security
- Device activity & security events; Click 'Review Events' and locate the device that was trying to connect, typically identified as 'Unknown Device' and from the area of your web hosts Data Center. If you're not sure where your host's data center is you may need to check with them.
- Click the 'Unknown Device' link and select 'Yes, that was me'

Test the store's email functionality again.

Still need help getting email?

Sign up for Google's G-Suite. Vortx is happy to recommend an E-mail service we've known to work well with the cart. G-Suite is Google's approach to mail hosting, using the very familiar email interface many of you know as Gmail.

 

G-Suite is capable of hosting small to large business email. Being Google partners we'd love to share our benefits and offer 20% off your first year's service. Come see us in Live Chat to learn more and for a promo code to save today!

 

Learn more and sign-up here!



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